Modern Manners, Timeless Impact: How Etiquette Training Elevates Your Business

In today’s fast-moving, hybrid, and often chaotic professional world, business etiquette is more essential than ever.  It’s not about rigid rules or dated formality—it’s about how your people show up, communicate, and represent your brand every single day.

I am incredibly honored to be acknowledged in the newest edition of the Emily Post Business Etiquette book—a beautifully updated resource that reflects today’s workplace realities.  As a certified etiquette coach and founder of Invest In U, I help organizations build stronger reputations by strengthening what matters most: their people.


💼 Why Etiquette Coaching Is a Business Advantage

The data is clear:

“Soft skills get little respect, but they will make or break your career.”
Peggy Klaus, leadership coach and author of “The Hard Truth About Soft Skills”

Additionally, companies lose an average of $62.4 million per year due to poor communication across teams and clients.
Holmes Report on Business Communication

One misstep—an unprofessional email, a mishandled client interaction, or a presentation that misses the mark—can cost you trust and revenue.  Etiquette training addresses these gaps, creating a more polished, confident, and professional team that reflects well on your organization.


✨ What I Offer to Businesses

Business Etiquette Workshops

Customized training that helps your team:

  • Communicate clearly, respectfully, and professionally

  • Build strong first impressions and long-term relationships

  • Navigate meetings, presentations, and digital platforms with confidence

  • Represent your brand with grace—in person and online

These sessions are interactive, modern, and tailored to your team’s needs and industry.


🌈 True Colors® Communication & Personality Workshops

This engaging workshop helps your team:

  • Understand their own communication style

  • Appreciate the differences in others

  • Improve collaboration, morale, and internal communication

It’s a fun and insightful way to build stronger teams from the inside out—especially helpful during onboarding, team realignments, or leadership development.


📈 What You Gain

  • A team that communicates with clarity and respect

  • A stronger internal culture rooted in professionalism

  • A reputation that attracts clients, talent, and trust

These are not soft skills—they’re success skills.  And in today’s competitive environment, they’re a strategic advantage.


💬 Let’s Work Together

If your organization is ready to:

  • Improve internal communication

  • Build a stronger client-facing presence

  • Onboard and develop talent more effectively

…then I’d love to help.  I offer on-site and virtual etiquette coaching and True Colors® workshops customized to your business needs.

Email me to schedule a complimentary 15-minute discovery call at info@investinuma.com to get started.


Professionalism isn’t about perfection.  It’s about intention, presence, and people skills that make a lasting impression.

Let’s make sure your team leaves the right one!